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1 Library Trainee at School of Planning and Architecture Bhopal

Library Trainee at School of Planning and Architecture Bhopal
2 Welcome Address by Dr. Kankana Baishya

Welcome Address by Dr. Kankana Baishya
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Vote of Thanks by Dr. Badan Barman
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National Conference on "Transforming Libraries from Knowledge Repositories to Intelligent Information Ecosystems: Emerging Trends, Innovation, Social Responsibility and Sustainability" (TLibRIIE-2027)
5 Library Trainee at PRL Ahmedabad

Library Trainee at PRL Ahmedabad

Balanced Scorecard (BSC)

What is the Balanced Scorecard? Are the balanced scorecard (BSC) playing important role to promote growth and effective management of the libraries?

 

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Permalink Reply by Dr. N K Pachauri on April 13, 2011 at 5:11

The Balanced Scorecard is a management tool designed to provide a view of an organization from four perspectives:

  • user perspective measures service or satisfaction with service
  • internal processes perspective looks at workflow efficiency
  • finance perspective looks at cost effectiveness
  • learning/growth potential perspective tells us how well prepared we are to meet new challenges and initiate new programs

Each of the metrics contains two targets:

  • Target1 indicates complete success in achieving the metric
  • Target2 indicates partial success
Permalink Reply by Rohit Kumar Sahu on April 13, 2011 at 17:01

Thanks!  for a wonderful PPTs.

 

Rohit

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