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The present day world is now communicating through Social Networks. Your users whether they are students or research scholars or faculty or scientists now use social networking sites more that their emails. The popularity of Twitter and Facebook justify this fact. Mobile phones, Tablets, and PCs have plugins and tools that simplify communication through social networking sites.

The good news is, you can make your library to communicate to its users through these Social Networking Sites. NewGenLib Open Source can now enable your library to participate in Twitter,  a Social Networking service.

Twitter is an online social networking service and microblogging service that enables its users to send and read text-based posts of up to 140 characters, known as "tweets". The service rapidly gained worldwide popularity, with over 300 million users as of 2011, generating over 300 million tweets and handling over 1.6 billion search queries per day. It has been described as "the SMS of the Internet."
Tweets are publicly visible by default; however, senders can restrict message delivery to just their followers. Courtesy: Wikipedia

How does NewGenLib use Twitter?
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The library must have a Twitter account. You can integrate NewGenLib with the library's Twitter account.

Use case 1: Library Tweets are published on to the OPAC's home page through Profile widget. You can send Tweets directly from Librarian's interface.

Use case 2: If the users want to receive direct messages from library they must register their Twitter Id with the library. Also they must follow the library twitter account. The following direct messages are sent by NewGenLib to the users' Twitter accounts
- Check out notification
- Check in notification
- Renewal notification
- Reservation notifications
- Recall notices
- Book lost notification

Through Twitter NewGenLib enables SMS service in 77 countries