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Dear friends,
Reference service is a significant aspect for all librarians. We all are facing various reference queries in our libraries and try to fulfil it in varios way. Some times its creates a difficult situation when we couldn’t under stand how to face the actual query, what tools we should use, or what referrel service is relevant. On this occasion, I want to know is there any kind of documents available where practical situations are discussed related to reference services and uses of reference tools, Variety of Reference queries and how they should tackle, etc. Please let me know also if any short term training progms , workshops or courses offering on the said subject.

regards,

surajit.

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Dear Sir, It depend on users and his questions, what they want. As a Librarian or Library professional we should to ready for facing some new quarry and how to fulfill the same. google is best tool for information searching in current era. 

Thanks Mr kori for your suggestion.

I am searching for some books/documents( if available) on the various reference queries problems and their tentative solutions.

regards

Surajit.

Free e-Reference sources (suggested by Dr P. Visakhi, ICAR) I have copied earlier and now forwarding to you. V Jain

A. Encyclopedias
a. Columbia Encyclopedia (http://www.bartleby.com/65/ )
b. Encyclopedia of Psychology (http://www.psychology.org/ )
c. Medical Encyclopedia (http://www.nlm.nih.gov/medlineplus/encyclopedia.html)
d. Stanford Encyclopedia of Philosophy (http://plato.stanford.edu/ )
e. WebMD (http://www.webmd.com/ )
B. Dictionaries, Thesauri

Language Dictionaries
a. Cambridge International Dictionary of Idioms (http://dictionary.cambridge.org/default.asp)
b. English to Punjabi Dictionary ( (http://www.srigranth.org/servlet/gurbani.gurbani?Action=Dictionary)
c. Merriam-Webster Collegiate Dictionary ( http://www.merriam-webster.com/ )
d. Oxford Advanced Learner's Dictionary( http://www.oup.com/ )
Subject Dictionaries
e. CABI Thesaurus
f. Dictionary of Cell & Molecular Biology http://www.mblab.gla.ac.uk/~julian/Dict.html
g. Dictionary of the Social Sciences ( http://socialsciencedictionary.nelson.com )
h. Library Automation/Technology Glossary (http://www.libraryhq.com/glossary.html )
i. Medical Dictionary ( http://www.nlm.nih.gov/medlineplus/mplusdictionary.html
j. Roget’s Int. Thesaurus of English Words and Phrases http://www.bartleby.com/110/ )
k. Roget's Thesaurus ( http://thesaurus.reference.com/ )
C. Yearbooks, Almanacs, Handbooks
e. Union Budget & Economic Survey ( http://indiabudget.nic.in/ )
f. Global Corruption Report 2005 ( http://www.globalcorruptionreport.org/
g. Guinness Book of World Records (http://www.guinnessworldrecords.com/)
h. Human Development Reports ( http://hdr.undp.org/reports/)
i. Sipri Yearbook (http://editors.sipri.se/pubs/yearb.html )
j. World Development Indicators 2005 http://www.worldbank.org/data/wdi2005/wditext/index2.htm
k. World Fact book 2004 http://www.odci.gov/cia/publications/factbook/index.html
D. Sources of Biographical Information
a. Biographical Dictionary ( http://www.s9.com/biography/)
b. Bi ographies of Great Indians http://www.freeindia.org/biographies/
E. Sources of Geographical Information
a. City Population http://www.citypopulation.de/
b. Geography http://www.citypopulation.de/
c. Global Gazetteer http://www.calle.com/world/
d. Imperial Gazetteer of India http://dsal.uchicago.edu/reference/gazetteer/
e. Imperial Gazetteer of India (Maps) http://dsal.uchicago.edu/maps/gazetteer/
f. Indian Historical Maps http://www.geocities.com/narenp/history/maps.htm
g. Internet Resources : Geographical Data http://bubl.ac.uk/link/g/geographicaldata.htm
h. Maps and GIS sources on the World http://www.albany.edu/~ls973/maps.html
i. Maps of India http://www.mapsofindia.com/
j. Population Reference Bureau http://www.prb.org/
k. Thesaurus of Geographic Names http://www.getty.edu/research/tools/vocabulary/tgn/
l. World Atlas http://www.worldatlas.com/aatlas/world.htm
m. World Flag Database (http://www.flags.net/index.php
n. World Gazetteer ( http://www.world-gazetteer.com/home.htm
F. Sources of Statistical Information
a. Census of India (http://www.censusindia.net/ )
b. Asian Development Bank http://www.adb.org/
c. Demographic and Health Surveys http://www.measuredhs.com/
d. Human Development Resource Centre http://hdrc.undp.org.in/
e. Indian Health Statistical Database http://www.indiahealthstat.com/indian/health/National_Family_Health...
f. International Monetary Fund http://www.imf.org/
g. International Statistical yearbooks http://www.nypl.org/research/sibl/yearbook/yearmain.htm
h. National Family Health Survey (NFHS), India http://nfhsindia.org/index.html
i. Reserve Bank of India http://www.rbi.org.in/scripts/Statistics.aspx
j. UNICEF Statistical Data http://www.unicef.org/statis/
k. WHO Statistical Information System (WHOSIS) http://www3.who.int/whosis/menu.cfm
l. World Bank Data & Statistics http://www.worldbank.org/data/
m. World Trade Organization (WTO) http://www.wto.org/
G. Sources of Educational Information
a. All India Council For Technical Education(AICTE) http://www.aicte.ernet.in/aicte/home.htm
b. Association of Indian Universities(AIU) http://www.aiuweb.org/
c. Association of Commonwealth Universities(AICU) http://www.acu.ac.uk/
d. Colleges & Universities Worldwide http://directory.google.com/Top/Reference/Education/Colleges_and_Un...
e. Educational Profile of Indian States & UTs http://education.nic.in/htmlweb/stateeduprofile.htm
f. Educational Scholarships http://education.nic.in/htmlweb/scho.htm
g. Educational Statistics http://education.nic.in/htmlweb/edusta.htm
h. Google Directory for Indian Education http://directory.google.com/Top/Regional/Asia/India/Education/
i. Higher Education in India http://education.nic.in/htmlweb/higedu.htm
j. International Association of Universities(IAU) http://www.unesco.org/iau/index.html
k. National Policy on Education(NPE) http://education.nic.in/htmlweb/natpol.htm
l. Sources of Funding for International Students - Education http://www.britishcouncil.org/education/funding/
m. Study Abroad http://www.studyabroad.com/
n. Technical Education in India http://education.nic.in/htmlweb/tecedu.htm
o. UNESCO http://www.unesco.org/
p. University Grants Commission (UGC) http://www.ugc.ac.in/
H. Standards and Patents
a. Bureau of Indian Standards(BIS) http://www.bis.org.in/
b. Current Awareness Services: Patents and Standards http://www.is.bham.ac.uk/current/patents.htm
c. European Patent Office(EPO) http://ep.espacenet.com/
d. Google Directory of Patents http://directory.google.com/Top/Society/Law/Legal_Information/Intel...
e. Google Directory of Standards http://directory.google.com/Top/Science/Reference/Standards/
f. Indian Patents Database http://pk2id.delhi.nic.in/
g. Patents & Standards http://www.lib.polyu.edu.hk/internet/patents.html
h. United States Patents(USPTO) http://www.uspto.gov/
I. Indian Reference Sources
a. Digital Library of India http://www.dli.ernet.in/
b. Five Year Plans http://planningcommission.nic.in/plans/planrel/fiveyr/welcome.html
c. GISTNIC (GISTNIC) http://gist.ap.nic.in/
d. Gateway to Government of India Info over the web http://www.indiaimage.nic.in/
e. Govt. of India: Directory of Educational Institutions http://goidirectory.nic.in/education.html
f. Indian Presidents, Prime Ministers http://www.webindia123.com/history/MODERN/preside.htm
g. Internet Indian History Sourcebook http://www.fordham.edu/halsall/india/indiasbook.html
h. Online Encyclopedia of Indian politicians http://www.newsnetindia.org/
J. Portals for Open Access Journals
a) Open J-gate : http://www.openj-gate.com/Search/QuickSearch.aspx
b) Directory of Open Access Journals : http://www.doaj.org/
K Open SMT & Biomedical Engineering Journals
a) http://www.bentham.org/index.htm
b) http://www.springerlink.com/content/
c) http://www.biomedcentral.com/bmcvetres
d) http://www.saudijgastro.com/
e) http://www.hindawi.com/journals/grp/
f) http://www.biogeosciences.net/
g) http://www.turkjbiochem.com/eng/index.html

L. e-Thesis
Vidyanidhi: Indian Theses Database : http://www.vidyanidhi.org.in/
M. e-Books
1. Bartleby: Geart Books Online ( http://www.bartleby.com/ )
2. Digital Book Index (http://www.digitalbookindex.org/search001a.htm)
3. Free Tech Books (http://www.freetechbooks.com/ )
4. Google Book Search (http://books.google.com/ )
5. Medical Books (http://www.freebooks4doctors.com )
6. FreePDFeBooksArchive : http://www.planetpdf.com/free_pdf_ebooks.asp?CurrentPage=1
7. Project Gutenberg (http://promo.net/pg/
8. Read Print http://www.readprint.com/
9. WikiBooks :http://en.wikibooks.org/wiki/Main_Page
10. Agricultural free e-books : http://nsdl.niscair.res.in/
11. ACM Digital Library : http://portal.acm.org/dl.cfm
12. DigitalLibraryat the University of Pennsylvania : http://digital.library.upenn.edu/books/
13. Digital Library of India(1) : http://www.new.dli.ernet.in/
14. Digital Library of India(2) : http://dli.iiit.ac.in/
15. IEEE Computer Society's Dgital Library : http://www2.computer.org/portal/web/csdl
16. IET(Institution of Engineering and Technology) Digital Library
17. http://www.ietdl.org/
18. International Children's Digital Library : http://en.childrenslibrary.org/
19. Kalasampada: Digital Library Resource of Indian Cultural Heritage : http://ignca.nic.in/dgt_0001.htm
20. New York Digital Library Collections : http://www.nypl.org/digital/
21. National Science Digital Library : http://ndsl.org/
22. Oxford Digital Library : http://www.ouls.ox.ac.uk/eresources/
23. Traditional Knowledge Digital Library http://www.tkdl.res.in/
24. Universal Digital Library : http://www.ulib.org/
e-Conference Alerts
1. Conference Alerts (http://www.conferencealerts.com/ )
2. Conferences and Events (http://www.chemsoc.org/events/conhome.htm )
3. GoogleDirectoryofConferences http://directory.google.com/Top/Science/Conferences/

Dr P. Visakhi
ICAR & IASRI
visakhi[at]iasri[dot]res[dot]in

Respected V.Jain sir,
I am very much honoured getting your response. Its a in-depth work indeed. I will definitely try to grab the knowledge from the above document and will use it in my daily services.

Thank your very much and with warm regards,

Surajit Sarkar

Kolkata

I appreciate your keen work on collecting various reference web sites.

Many thanks to you for very important e-reference sources

Dear librarian, I appreciate your service mind.Like to suggest read the book Reference service by S R Renganathan .It will guide how to face the reference queries.First you should acquaint with your library collection be it print or e-sources.Then near by libraries.whenever attend seminar/conference/workshop have informal chat it will help.Have contact with professors ,academics.the nature of the service may differ from user to user.some maybe meek others may be aggressive,maybe a new user.

Reference service-SRR is available in web 

good luck

M.Gauthaman-9486291986

Reference Librarian

Library,The Tamil University

Thanjavur,Tamilnadu

Dear G.manickam sir,

I am very much thankful to your to getting your valuable suggesations. yes I also obey with your vision that library service varies with the environment. I will definitly go through with the book of Prof. Ranganathan.  

with regards,

Surajit.

Thanks for sharing @  Vivekanand Jain Sir....

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