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Koha software error

Dear Sir/Madam/Friends

We installed and using Koha 3.8 version inย Xavier Institute of Management and Entrepreneurship (XIME), Bangalore and we add around 20,000 records to the software but from two days..., now software shows error like

Software error:

Auth ERROR: Cannot get_session() at /usr/share/koha/lib/C4/Auth.pm line737. ย 

For help, please send mail to the webmaster ([no address given]), giving this error message and the time and date of the error.

So please any one can possible help us, what may possible in this regards? and how do come out from problem?.

@..., With Regardsย 

ย Suresha GPย 

XIME,ย Electronics City, Bangaloreย 560034

Ph: +91-9900267382
 Email:ย sureshgp3028@gmail.com

Website:ย http://infosureshgp.webs.com

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Permalink Reply by Apurba Jyoti Majumder on July 12, 2013 at 2:53

Contact partha sarathi Mulukhopadhyay

have u taken backup?

Permalink Reply by Suresha GP on July 13, 2013 at 1:27

Yes sir,,,, we took back from Koha..., but here we difficult find...., what problem is there in sever system or software

ย 

Permalink Reply by Punit on July 14, 2013 at 20:13
please contact with P. S. Mukhopadhyay sir. He is best KOHa expert in India. He can help you.
contact no.: 9434416674
email id: psmukhopadhyay@gmail.com, psm_bu@india.com
Permalink Reply by Suresha GP on July 15, 2013 at 17:02

Thank you very much ย Sir...., your kind of support and informationย 

Permalink Reply by Ali Raza on July 17, 2013 at 17:13

Just install perl module called CGI::Session::serialize::yaml.ย  if problem solve then let me know

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