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Valuable suggession regarding the Non-supplied journals

May I know your kind suggession regarding the policy of getting back 'refunded' money from the concerned vendors for non-supplied journals. Now my question is which price is to be charged whether the privious price or existing price. 

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every month give reminder to supplier……………………… if he failed to supply the journals then claim for non received  issues of the journals............

I had an experience which I can share with you. As supply of library documents are bipartile agreement between library and vender, we entered an agreement that 15% of the invoice amount will be deducted while making advance payment for journals. Full payment will be made only after receiving all the issues. The result was good.

Sir

GOC TERMS OF SUPPLY : JOURNALS

Sl (E)

(e)

Full advance payment to be made against all journals bill. Bill to be accompanied with price proof, if required by the Institute.

So Payment Paid to advance.

Many times both the parties library and venders fails to act as per GOC. For exam. if we fail to pay the bills thin in three months, we should pay interest to vendres. But, they generally did not claim it, and library never pay it. Moreover 15 % deduction is an agreement before supply, it is a negotiation...

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