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Hi Everybody,

Has anyone implemented

 a) Standard Operating Procedure for the library

b) Applied Six sigma

c) doing Kaizen

If so kindlly send me a soft copy of the same.  Also please guide me on how (b) and (c) can be implemented in an academic library

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I  implemented SOP (Standard operating procedure).  Every library has its own rules and regulations for its operation.

You may add Scope, objectives , rules, policies, activities, standard work procedure of activities, library services,

procedure of implemenation of library services etc. in SOP.

Can you please mail me a soft copy of the same for my reference?

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