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Library Services in Digital Age
Use of Watspp in the Library
1. What is WhatsApp A Librarian?
WhatsApp A Librarian is part of Ask A Librarian services that enables Library users to get Quick help in finding information on library services and resources
2. Services hour?
Monday to Friday ( except Public holidays) 9 am to 9 pm. And it may be 24 hour. The tern around time for actual response to an enquiry will be up to 4 hours. Enquiry received after 9 pm will be answered in the next working day of Library.
3. What device is need to use the service?
Need of mobile phone ( Android, Windows) installed with whatspp and connected with internet/wifi.
4. Why should use this service?
The service is good for asking quick and simple questions that can be answered in short response. but no voice or video message will be answered. If users have need in depth subject information please consults in library as in their presence.
5. What the service cost?
Sending messages via whatspp is free of charge. But subscription fee to whatspp and mobile carrier may incur cost.
6. What kind of information we can supply to users?
Only those type of library information which have no need of privacy with public.
-Shailesh Kumar-
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