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"Call for Chapter Contribution in Editorial Book "Introduction to Metrics Studies"
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COLLNET 2025: 19th International Conference on Advancing Research in Webometrics, Informetrics & Scientometrics (WIS) and the 24th COLLNET Meeting at Hybrid Mode (In-Person & Virtual).
September 19, 2025 at 9am to September 21, 2025 at 5pm
Online-Lecture on "AI Tools for Academic Research Writing and Publishing" at Microsoft Teams (Online)
August 4, 2025 from 2pm to 4pm
Online-Lecture on "AI Tools for Academic Research Writing and Publishing" at Microsoft Teams (Online)
August 4, 2025 from 2pm to 4pm
Balanced Scorecard (BSC)
What is the Balanced Scorecard? Are the balanced scorecard (BSC) playing important role to promote growth and effective management of the libraries?
Views: 134
Replies to This Forum
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Permalink Reply by Dr. N K Pachauri on
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The Balanced Scorecard is a management tool designed to provide a view of an organization from four perspectives:
- user perspective measures service or satisfaction with service
- internal processes perspective looks at workflow efficiency
- finance perspective looks at cost effectiveness
- learning/growth potential perspective tells us how well prepared we are to meet new challenges and initiate new programs
Each of the metrics contains two targets:
- Target1 indicates complete success in achieving the metric
- Target2 indicates partial success
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Permalink Reply by Rohit Kumar Sahu on
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Thanks! for a wonderful PPTs.
Rohit
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